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Shipping And Return

RETURN POLICY

 

We have a generous 7 day no-questions-asked return policy. If you are unsatisfied with your purchase for any reason, we will take it back. 

Please initiate returns by e-mailing us at magdubaby@gmail.com within 7 days from the date of receiving the product. Return requests will not be accepted through any other medium like Facebook / Instagram chat/ Whatsapp chat or phone call.   

We will arrange for a courier to pick up the merchandise from your home. Customer is responsible for the cost of return shipping. 

Items to be returned must be unused, unworn, unwashed and undamaged. Return items will only be accepted in their original packaging, including: hangers, polyester bags, hang tags on garments, shoe boxes or dust bags. 

Refund will be processed back to the bank account or credit card or original mode of payment. 

Please allow 3-5 business days after the product is received back to our warehouse in Delhi for processing of refund. 

Apart from condition reserved herein above, the following products shall not be eligible for return or exchange viz:

 

  • Any product that exhibits physical damage to the product or is not in the original condition

  • If the Return or Exchange is requested after 7 days of receiving the shipment. 

  • Products that are made to order (labelled as pre-order) are not eligible for return / exchange either. This is because these products are uniquely produced on-demand.  

  • Multiple returns from the same customer are also not accepted within a short time frame. E.g - customers that order 3+ products within a month, only up to 30% of the total order value can be returned or exchanged. This clause is designed to prevent non-serious customers from trying out multiple products and abusing our generous return policy.   

  • International orders are not eligible for refund at this time. 

  • Orders paid for using store credit (either part or in full) are not eligible for return or exchange. 

 

SHIPPING POLICY

 

We offer free shipping on all orders within India.

Cash on Delivery (COD) is available within India on all orders It usually takes 2-3 working days to dispatch your product. Once your order has been dispatched, you will receive tracking information via email and SMS.

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